Sprue Brothers website

Started by Ryan K, Thu 07/12/12 04:57 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Ryan K

FYI - they have changed around their website....a lot.

From Sprue Brothers website.

New Webstore (July 12)

Welcome to the new Sprue Brothers Models webstore (click above to enter it). We have switched to a new shopping cart provider that we feel can better serve you. We started this project in late 2011, and after 5 months of work (this project actually got delayed 2 months due to the Great Models deal), it is now ready. Please note that all Sprue Brothers policies are still exactly the same as before. Here is a summary of the differences between this new webstore versus the prior one, and notable transition information:

Prior Accounts – Accounts on the prior system cannot be transferred to this new one. You will need to create a new account.

Shipping discounts (FREE / HALF PRICE shipping) Shipping discounts are now automatically calculated at checkout. At checkout, if your order qualifies, the discounted shipping choices are clearly identified and you no longer need to wait for us to process your order to see the discounted shipping cost.

Wish List –A wish list is now available for you to keep track of your "wishes". To use the wish list, login to your account first, then go to "My Account" (located at the top right side of page), then click on "View My Wish List" under Other Features. If you have not yet created an account with us on this new webstore, you will need to do that first.

Rewards Program – A frequent buyer/rewards program is now available. For most items, you earn 1 point for each dollar spent. Redemption starts at 200 points (200 points = $4.00 store credit). To see your reward points balance or redeem points earned, go to My Account, and click on "My Rewards" under Other Features. Once redeemed, the store credit is kept track of in your account and is automatically applied when you place your next order. To see your credit balance, just go to My Account, and click on "View gift certificate balance" under Payment Settings.

Improved Search – Search results are shown now with the option to further refine the results either by clicking on a subset of manufacturers, or adding an additional search within the search results.

Website Speed – You should see significant improved speed/performance from this new webstore.

Shipping Options/Costs – All shipping methods and costs are now able to be shown with real time rates. All shipping options except UPS are now shown by default under the "More Carriers" list. UPS rates can be found by clicking on the "More Carriers" list and switch to the "UPS" list. Note – UPS had to be put on a list by itself as UPS, as a condition of them providing real time rates, does not allow their rates to be put "side by side" with the other shippers' rates.

Hazardous Items for Shipping (such as certain paints) – This system does not allow us to block shipping options that cannot be used when shipping items that are considered hazardous for shipping. Basically any Air shipping method cannot be used to ship any items considered hazardous for air shipping. We have clearly noted any items that cannot be shipped via an Air Method, and clearly noted whether a shipping method is an Air method. In the event an order is placed with a shipping method than cannot be used, we will automatically switch the shipping method to the most inexpensive method that can be used.

For any international orders that include items that are considered hazardous for air shipping, those items will be deleted from your order as we have no cost economical method to ship hazardous items outside the USA.

Prior eGift Certificates/Store Credit – Any prior credit balance from the prior system will be transferred to the new system in the next two weeks. Details will be provided in the near future on how to redeem the credit in the new system.

Notify When Available Requests – Any existing Notify When Available requests from the prior system cannot be transferred to the new system. You will need to re-apply for the in stock notification. To do this, just find the desired item, click on it to get to the detail screen, then click on "Email me when Back-In-Stock".